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Our Mission
From Harvard Yard’s iconic landscapes to globally renowned research laboratories, we are stewards of the physical spaces where Harvard’s world‑changing teaching and research take place. While maintaining the University’s historic buildings and grounds, we advance a resilient, sustainable campus for the future.
Excellence in Stewardship
Facilities Maintenance Operations (FMO) is committed to maintaining a world‑class operation every bit as excellent as the institution we serve. As an in‑house service provider, we combine industry-leading expertise with deep knowledge of Harvard's campus—not only its buildings and landscapes, but each School’s unique history, vision, and values.
Campus Stewardship
FMO’s team of more than 900 employees provides comprehensive building and landscape maintenance throughout Cambridge, Allston, and Longwood.
In partnership with Schools and departments, we customize services to meet the dynamic needs of the Harvard community and support the University’s teaching and research mission. We maintain a wide range of facilities including laboratories, classrooms, libraries, museums, residential buildings, athletic facilities, and performance spaces.
Environmental Stewardship
Our Custodial, Landscape, Maintenance, and Recycling teams support the University’s environmental and climate goals through green cleaning, organic landscaping, energy-efficient building systems, and robust recycling and waste reduction programs.
Together, these efforts advance Harvard’s vision for a sustainable, zero waste future and promote the well-being of people and planet.
Community Stewardship
Above all, we take pride in creating a first and lasting impression for the many thousands who visit Harvard every day—from tourists to global leaders—and for the students and scholars who call it home.
Customer Focused. Data Driven.
FMO strategizes with campus partners to align service levels, budgets, and priorities for each facility. We provide transparent financial and operational data to inform planning and drive decision‑making.
FMO Customer Hub
The FMO Customer Hub is a one-stop shop for our campus partners. By visiting the Customer Hub, you can:
FMO Services
Custodial
FMO Custodial maintains the cleanliness, health, and appearance of Harvard’s classrooms, labs, residences, and common spaces to create welcoming environments for students, faculty, staff, and visitors every day.
Landscape
FMO Landscape stewards Harvard’s living landscape. By prioritizing sustainable, organic practices and year‑round care, we cultivate healthy, beautiful outdoor environments that support exceptional daily experiences for students, faculty, staff, and visitors.
Maintenance
FMO Maintenance cares for the systems that keep Harvard’s buildings safe, functional, and comfortable. As in‑house trades and operations experts, we maintain and repair mechanical, electrical, plumbing, and life‑safety systems across the Cambridge, Allston, and Longwood campuses.
Recycling & Waste
FMO Recycling & Waste leads Harvard's waste management and reduction efforts through recycling, composting, reuse programs, and trash removal across the Cambridge, Allston, and Longwood campuses.
